We pride ourselves on delivering not just support, but also life skills development through highly skilled and compassionate staff. Our team is dedicated to building lasting relationships with participants, their families, and the community to foster an environment of trust and support.
Sam’s dedication to the field has led him to work closely with individuals, families, and teams to ensure that the care provided truly empowers participants to live their best lives. He continues to prioritise ongoing education and training for his staff, ensuring they have the skills and tools necessary to help participants achieve their aspirations and improve their quality of life.
Sam is not alone in his mission. His wife, Zoe Thomas, who brings a background in psychology, works alongside him to assist with client relations. Zoe’s expertise allows a unique and empathetic approach to supporting families, ensuring they feel heard, understood, and well-supported throughout their journey. Together, Sam and Zoe offer a compassionate and holistic approach to community care, combining professional experience with a deep understanding of human behavior and family dynamics.
This partnership between Sam and Zoe Thomas strengthens their ability to build positive relationships with participants and their families, making The Better Day Community Care a place where people truly feel valued and supported.
- Participant-Centric Support Plans: We don’t believe in a one-size-fits-all approach. Every participant is unique, and so is our care. We work closely with each individual and their family to design a tailored plan that aligns with their personal goals and aspirations.
- Life Skills Development: Our team is committed to helping participants develop the practical life skills they need to live more independently. From budgeting and cooking to communication and social skills, we aim to empower individuals to thrive.
- Compassionate and Educated Staff: Our team members are not only skilled but deeply passionate about their roles. Through continuous education and training, our staff is equipped with the knowledge and tools to provide high-quality care and support.
- Respect and Dignity: We treat everyone with the respect they deserve, acknowledging their autonomy and right to make decisions about their lives.
- Empowerment: Our goal is to equip participants with the skills and confidence they need to live independently and achieve their personal goals.
- Community: We are not just a service provider; we’re a part of the community. Our approach is built on building meaningful relationships and offering ongoing support.
- Integrity: We are committed to providing honest, transparent, and accountable care that participants and their families can trust.
- NDIS Registered Provider: As a fully NDIS-registered provider, we adhere to the highest standards of care and support for individuals living with a disability. Our team is well-versed in NDIS processes, and we work closely with participants and their families to ensure all expected NDIS reporting is met.
- Qualified and Experienced Staff: Our team is made up of highly qualified professionals with diverse skill sets, including experience in community support, psychology, and life skills development. We take pride in our staff’s continuous professional development, ensuring they stay up-to-date with the latest industry practices and standards. From personal care to complex support needs, our staff is equipped with the knowledge to offer tailored solutions.
- Person-Centric Support Plans: We understand that every participant has unique goals, so we create individualised support plans that reflect their aspirations. Our staff works closely with participants to provide the right support and build life skills that foster independence and confidence.
- Holistic Approach to Care: With a focus on building trust and understanding, we integrate our professional experience with a compassionate, family-centered approach. Whether it’s providing emotional support, assisting with daily tasks, or helping individuals build essential life skills, we ensure that every participant receives holistic care.
